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Voice Process
Pranik Human Resources Private Limited

Voice Process

Pranik Human Resources (opc)Pvt. Ltd, a job placement consultancy operating out at Hyderabad,

experienced in providing manpower supply, manpower placement and recruiting, Selecting, Interviewing, Training and Employing all types of executives,

Middle Management Staff, Junior Level Staff, Workers, Laborers Skilled/Unskilled required by various Industries and organizations.
Customer Care Executive
Job Code: 112
Job Location:  Hyderabad
Job Description:  Answer calls professionally to provide information about products and services,
take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
rgent opening for customer care executives in Hyderabad-Voice process
Freshers- must be graduate
Experienced - Graduates or Intermediate
Mention subject as Jobcode-112
Work location Punjagutta/Banjarahills- Hyderabad
Salary 12-15k only per month-
Working hours-9hrs
Rotational shift for Male candidate

Responsibilities and Duties

Answer calls professionally to provide information about services, obtain details of complaints.
Keep records of customer interactions and transactions, inquiries as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Required Experience, Skills and Qualifications

Freshers-Graduates

Experienced-2+ years of experience in calling graduates or non graduates.

Must be able to handle customer queries.
Experience:  0 - 3.6 years
Qualification:  Any Graduate
Preferred Resume Format:  MS-Word
Compensation Details 
Salary:  2.00 Lakh (Indian Rupees) per annum inr
 
Pranik Human Resources Private Limited
Surekha L
Banjarahills,
Hydershakote

Hyderabad, Telangana
India 500091

Phone: 6301102223
Website: Pranik Human Resources Private Limited
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Job Ad publication date: 5 Feb 2019  
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Publication Date: 5 Feb 2019
No. of Job Applications: 1
Average Rating:
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