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Looking for After Sales Support for Telematics Products Teltonika -
Teltonika India

Looking for After Sales Support for Telematics Products Teltonika -

About Teltonika:
For over 19 years we have been consistently working towards creation of Internet of Things with a goal where our products and solutions would become an integral part of all businesses around the world. We strive to have all of our products, while created based on the cutting-edge technologies, become leaders in the market of Internet of Things.
Teltonika offer wide range of fleet management products dedicated for professional applications. We constantly upgrade our existing products and launch new ones to meet expectations of our customers.
For more details visit:
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Job Location:  Bengaluru (Bangalore)
Job Description:  Job Summary

Troubleshooting and closing critical support cases that are escalated for resolution.
路 Providing pre-sales technical assistance and product education to customers on-site as well as remotely
路 Design, develop, test, deploy, maintain, and improve various technical solutions
路 Develop, analyze and maintain tools that support and automate process for software product release
路 Work with project and development team to correct build errors
路 To train new clients and provide knowledge training for the purchased product
路 Be responsible for all system configurations in order to meet the customer鈥檚 requirements in line
with the scope of the project and in order to achieve the required business benefits
路 Strong industry knowledge - performance management, scaled solutions, and methodologies
路 Provide standard and custom demos to new product prospects and support new user on boarding
and product adoption
路 Attending meetings with clients to build relationships with existing accounts
路 To provide the technical support to system integrators, to implement protocol associate with product Via remote access, web, Skype calling
路 Manage product problems through support analysis sessions
路 Escalate and work directly with R&D to resolve complex support problems
Candidate Requirement
Candidate experience in after sales support with min 2 years experience in telematics/ VTS..
Experience:  2 - 5 years
Qualification:  Any Graduate
 
Teltonika India
Teltonika India (Arun)
No.132, 5th Floor, Plot No. 501,
Residency Road, Bangalore

Bengaluru (Bangalore), Karnataka
India 560025

Phone: 9902355122,
Website: http://www.teltonika.co.in
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Job Ad publication date: 12 Feb 2019  
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