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If you believe you are a Tech Call Closer Then Join Adeeba BPO
Adeeba e Services pvt ltd

If you believe you are a Tech Call Closer Then Join Adeeba BPO

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
Tech Support Executive
Job Location:  Kolkata (Calcutta)
Job Description:  Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

No Freshers are Welcome.

Perks & Benefits :

Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+Birthday leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

Share this with your colleagues and friends who could be interested in the same.

Contact : Aparna (HR)@ 7059191977

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED.
Candidate Requirement
Must have dialled in International Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift..
Qualification:  Any Graduate, Any Professional, Any 10+2, Any Certificate
 
Adeeba e Services pvt ltd
Aparna Malik
Room No 603, J-1/16, EP & GP Block, Sector- V, Electronics Complex, Salt Lake, 6th Floor, Shaila Tower, Kolkata, West Bengal,
Kolkata (Calcutta), West Bengal
India 700091

Phone: 7059191977,
Website: http://www.adeebagroup.com
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Job Ad publication date: 4 Oct 2017  
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