Search Jobs
  
Job Opening for Customer Care Executive - Ahmedabad
Aegis Ltd

Job Opening for Customer Care Executive - Ahmedabad

Aegis is a global consulting, technology, outsourcing and training & Education Company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 55 locations across 13 countries with more than 55,000 employees. Aegis services over 300 clients from verticals such as Banking, Financial Services & Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities
Customer Care Executive
Job Code: CCE/100
Job Location:  Ahmedabad
Job Description:  Job Description:

Candidate with excellent communication skills will be preferred.
Candidate who are interested for inbound calling will be preferred.
Candidate with English Fluency will be Preferred.
only day shifts for female employees .
Rotational shifts for Male candidates,
To achieve desired customer delight by ensuring satisfactory response to customer interaction.
Manage Customer Interactions through Inbound voice and data contact.
Appropriate escalation of unresolved complaints.
Update the existing database with changes and status of each Customer query/resolution.
To ensure satisfactory resolution of varieties of issues.
To interface with respective work center for resolution of complaints.
Manage resolution of billing queries/ Issues.
Be adequately trained and updated on any changes that take place from time to time.
Managing service delivery
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Salary:INR 1,50,000 - 2,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical).
Experience:  0 - 3 years
Qualification:  Any Upto Class 10
Preferred Resume Format:  MS-Word
 
Aegis Ltd
Mohit Patel
Essar House, Opp Gujarat College,
Ellisbridge

Ahmedabad, Gujarat
India 380006

Phone: 8866451925
Website: http://www.aegisglobal.com
 Comments and Ratings
No comments yet!
Job Ad publication date: 28 Sep 2017  
Disclaimer: Job Advertisements on CareerAge.com are sourced from various employers and media. CareerAge.com makes no warranties about the Advertiser's authenticity, accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics and links. The Job Advertisements do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The individual would have to conduct his/her own background checks on the bonafide nature of the Advertisers as well as the Job Advertisements, and must exercise utmost caution before getting into any kind of monetary transactions/agreements with the Advertisers. CareerAge.com shall not be liable in the event of any monetary/financial loss or any other loss incurred/suffered by the individual on account of his/her own decision in this regard.
Related Jobs
Maruti Suzuki - Works Manager, Bodyshop Manager, Parts Manager
Maruti Suzuki Wanted Location: Chennai (Madras) Works Manager Bodyshop Manager Parts Manager...
SDS Security Group - Manager HR, Marketing Manager, Deputy Gen. Manager, Area Manager
SDS Security Group Wanted Location: New Delhi Manager HR With experience of Compliance, Labour...
Job Ad Statistics
Publication Date: 28 Sep 2017
Average Rating:
Career Focus
Tag Cloud Identifying this Job
Related Jobs
Opening for the Post of Chemist For WTP
Advent Opening for the Post of Chemist For WTP Advent is highly specialized turn-key contractors...
Job Opening for Customer Care Executive - Ahmedabad
Aegis Ltd Job Opening for Customer Care Executive - Ahmedabad Aegis is a global consulting,...
Job Opening for Customer Care Executive - Ahmedabad
Aegis Ltd Job Opening for Customer Care Executive - Ahmedabad Aegis is a global consulting,...
Urgent Looking for Microsoft Dynamics 365 Backend Developer
azureteam software development India Pvt Ltd Urgent Looking for Microsoft Dynamics 365 Backend...
Bookkeeper
Goedecke IT Services & Associates Bookkeeper  Products / Services of Company: Goedecke...