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Technical engineer
Ambisure Technologies Pvt. Ltd.

Technical engineer

AmbiSure Technologies Pvt Ltd. is an Indian based, privately held firm established in 2011. We specialize in Identity based Security Solutions for the companies with IT infrastructure for Enterprises, Consumers, Governments and E-Commerce across the country to

Protect People, Devices, and Application
Safeguard Vital Proprietary Assets
Secure Transactions & Workflow
Securing Access to data
Technical engineer
Job Code: TE/2018
Job Location:  Mumbai (Bombay)
Job Description:  • Provide technical responses to product questions reported via channel partner support, or at times direct from customers. Support is delivered by email and telephone.
• Reach out to clients and assist them to choose the right product.
• Manage customer expectations of response time and issue resolution
• Troubleshoot and reproduce problems and define workarounds
• Work with the engineering team on the more complex issues
• Deliver software patches and upgrades to resolve issues
• Provide product feedback to reduce the number of issues experienced by the customer
• Back up and assist the solutions/applications engineering team when they’re in the field delivering projects.
• Prepare post-sales support material to increase the effectiveness of Tier 1 support
• Assist in the training of Tier 1 support
• Making Proposal,
• Follow up with the existing client.
• ADSS server installation/AFP Server installation.
• CSR creation on a different server.
• SSL Certificate installation on IIS and Apache Tomcat Server.
• CMS Management
• Assisting to salesperson
o Info-sheet: Suggesting Type of product requires
o Check Client Validity through online sources.
o CSR: Create certificate in CMS
o Assisting: Client for Certificate Installation
o SSL Information: Competitive Information(Research)
Functional Area:  IT - Software
Functional Role:  Software Developer/Engineer/Programmer
Candidate Requirement
• BSc in Computer Science, Information Technology or Bachelor in Electronic Engineering or equivalent. Including a sense of urgency and the ability to do what it takes to solve customer issues
• CCNA certified fresher’s preferred.
• 1-2 years related industry experience in the Computer & Networks
• Strong knowledge and hands-on experience with distributed and web-based applications and data networking on Linux (embedded, Ubuntu) and Windows.
• Technical knowledge of wireless and communications networking
• Excellent interpersonal and communication skills, both written and verbal
• Experience with working with a geographically dispersed and customers.
• Ability to work cross-functionally with development and applications engineering and sales staff.
• The ability to learn quickly and teach others.
• Motivated by solving problems and helping others
• Competent in MS Office tools, specifically Word, PowerPoint, Excel.
Experience:  0 - 1 years
Qualification:  Technical in Engineering in Computer Engineering, Technical in Science in Computer Science, Technical in Engineering in Computer Science & Engineering
Compensation Details 
Salary:  1.45 Lakh (Indian Rupees) per annum
Ambisure Technologies Pvt. Ltd.
75, Modi Street, VIJAY BHUVAN,,

Mumbai, Maharashtra
India 400001

Phone: 8652482227
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Job Ad publication date: 23 Feb 2018  
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Publication Date: 23 Feb 2018
No. of Job Applications: 13
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