Search Jobs
  
CSR/OCR/Sales Executive/Customer Experience Specialist
Etech Global Services

CSR/OCR/Sales Executive/Customer Experience Specialist

Etech (formerly Effective Teleservices Pvt. Ltd.) has been a leading provider in BPO solutions since 1997 and under our current corporate structure since 2003. Etech provides superior performance and quality in all our inbound and outbound channels, chat support, as well as customer service and back office processes. Etech is based in US, India and Jamaica. We are a Tier One preferred provider for several Fortune 50 companies. Etech is a certified member of the National Minority Supplier Development Council (NMSDC) and a Texas Historically Underutilized Business (HUB). Etech has also been awarded as Best BPO – Rising star category, by Gujarat Electronics and Software industries Association along with other recognitions in the USA.
Customer Experience Specialist
Job Code: Customer Experience Specialist
Job Location:  Baroda (Vadodara)
Job Description:  Essential Responsibilities:
Take and engage chats to prospective customers in designated market area to qualify leads and explain type of
service or product offered.
Respond to multiple inbound chats; gather and verify required information as appropriate.
Communicate with current and prospective customers using Internet and different software to give
information and answer questions regarding current promotions and new or upgraded products.
Quote prices and encourages customers to buy.
We expect you to:
Be Flexible in working hours which is a must.
Comfort with and knowledge of how to use Microsoft Office, email etc.
Excellent oral and written communication skills;
An unerring attention to detail;
The ability to multi-task answering numerous chats and navigating smoothly between chat and email
A professional demeanor with the ability to take ownership of every chat and email and find a solution for
every customer.
The ability to think on your feet in a fast-paced environment where messages over chat and email come fast
and furious;
Experience working as part of a collaborative team - we work together to make sure shoppers have an
exceptional customer experience every time they place an order.
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Tele-Sales executive/Tele-Marketing Executive
Candidate Requirement
Fresher can apply with strong English communication skills and ready to work in flexible shifts..
Experience:  Fresher
Qualification:  Any 10+2
Preferred Resume Format:  MS-Word
 
Etech Global Services
Nivarani Khomdram
Block 3, Keval Corporate Park, Opp. GEB office, Chhani Road,
Beside Prakruti Resort

Baroda (Vadodara), Gujarat
India 390004

Phone: 8000755169, 02652771942/43
Website: http://www.etechgs.com
 Comments and Ratings
No comments yet!
Job Ad publication date: 7 Dec 2018  
Disclaimer: Job Advertisements on CareerAge.com are sourced from various employers and media. CareerAge.com makes no warranties about the Advertiser's authenticity, accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics and links. The Job Advertisements do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The individual would have to conduct his/her own background checks on the bonafide nature of the Advertisers as well as the Job Advertisements, and must exercise utmost caution before getting into any kind of monetary transactions/agreements with the Advertisers. CareerAge.com shall not be liable in the event of any monetary/financial loss or any other loss incurred/suffered by the individual on account of his/her own decision in this regard.
Related Jobs
Opening for UI Designer
360 Degree Technosoft Opening for UI Designer At 360 Degree Technosoft, we are leaders in...
Sales Jobs
Aaask Infotech Sales Jobs AAAsk Infotech Consultancy Services is a venture by a group of...
Urgent Requirement for Female Tellecaller
Aaask Infotech Urgent Requirement for Female Tellecaller AAAsk Infotech Consultancy Services is...
Telecallers - Domestic / international
AL RAHMAN PARADISE TRADING & SERVICES PVT LTD Telecallers - Domestic / international About Us...
Hiring Candidate for
AMAX PLACEMENT SERVICES Hiring Candidate for AMAX JOBS has established itself as a renowned name...
Job Ad Statistics
Publication Date: 7 Dec 2018
Average Rating:
Career Focus
Tag Cloud Identifying this Job
Related Jobs
Airro Engineering Company - Draftsman
Airro Engineering Company An ISO 9001-2015 Company Airro Engineering Company Designs,...
Airro Engineering Company - Marketing & Sales Executive
Airro Engineering Company An ISO 9001-2015 Company Airro Engineering Company Designs,...
Airro Engineering Company - Service Engineer
Airro Engineering Company An ISO 9001-2015 Company Airro Engineering Company Designs,...
Comed Chemicals Ltd. - Chief Executive Officer
Comed Chemicals Ltd. One of the fastest growing among the Top 100 pharma companies in India...
Parul University - Principal/ Director
Parul University Invites applications from eligible Candidates for the post of Industry:...