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Call Center Jobs for Freshers or Experienced in Wilson Garden
Falcon Telesourcing Pvt Ltd

Call Center Jobs for Freshers or Experienced in Wilson Garden

It is an Integrated Domestic Contact Center providing call center customer services by combining best available technology, processes and people. It is a Call Center located at Bangalore, India; operating with 3 different units.
Customer Support Reprenstative
Job Code: Customer Support Reprenstative
Job Location:  Bengaluru (Bangalore)
Job Description:  FALCON TELESOURCING PVT, LTD.
BANGALORE-560027

WE ARE HIRING!!!!!

About Falcon Telesourcing Pvt. Ltd.

Falcon Telesourcing Pvt. Ltd. is an Integrated Domestic Contact Center providing call center customer services by combining best available technology, processes and people. Our services consist of Customer Service, Telemarketing, Telesales, C-Sat Surveys, Backend Management, Non Voice activities like Email and Chat support. Falcon's prime focus is on customer and client satisfaction delivering End to End business solutions for B2B and B2C.
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Summary
Attend inbound calls and ensure that cases and interactions are logged correctly in CRM. Resolve customer queries, ensuring that a high standard of customer service is maintained. Make outbound calls to customers when required in line with Client / Company guidelines. Work productively whilst maintaining exceptional call/data quality standards in line with targets. Contribute to the team through open and regular communication with peers / supervisors. Maintain regular and punctual attendance in line with company policies and procedures. Perform other duties commensurate with the post as per Client and Management guidelines in a unique manner.
Job Description

1.Attend inbound calls and ensure that cases and interactions are logged correctly in CRM.
2.Resolve customer queries, ensuring that a high standard of customer service is maintained.
3.Make outbound calls to customers when required in line with Client / Company guidelines.
4.Work productively whilst maintaining exceptional call/data quality standards in line with targets.
5.Contribute to the team through open and regular communication with peers / supervisors.
6.Maintain regular and punctual attendance in line with company policies and procedures.
7.Perform other duties commensurate with the post as per Client and Management guidelines Unique

Rounds Of Interview

1. SCREENING
2. TYPING TEST
3. HR
4. OPERATIONS
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Call Center Agent
Walkin interview drive at Falcon Telesourcing pvt ltd,

Walkin with resume and walk out with offer letter

Immediate joining+day Shift.
Candidate Requirement
We hire 10th,Pu,Graduates

Fluency in English/Kannada/hIndi+Any other regional languages.
Experience:  Fresher
Qualification:  Any 10+2, Any Graduate
Preferred Resume Format:  MS-Word
Compensation Details 
Great Opportunity to build career in Bpo scompany

HIGHLY STABLE AND RECOGNIZED COMPANY IN THE INDUSTRY
 
Falcon Telesourcing Pvt Ltd
ananth Rao Maney
No. 180/1, 2nd Floor, 2nd Cross,,
Lalbagh Hosur Main Road, Wilson Garden,

Bengaluru (Bangalore), Karnataka
India 560027

Phone: 9916565334, 9916565334
Website: http://www.falcontelesourcing.com/
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Job Ad publication date: 26 Sep 2017  
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No. of Job Applications: 1
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