Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue.
Job Code: TSA
Job Location: Mohali, Chandigarh
Job Description: POSITION: TRAVEL SUPPORT ASSOCIATE
*Voice profile handling Inbound CS & Sales Calls from US customers.
*Proven work experience as a Travel agent (at least 1 year).
*Selling Air fare Packages to customers
*Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations.
*First Call Resolution Dealing with customer queries and complaints
*Providing advice about visas or passports
Functional Area: ITES/BPO/KPO/Customer Service
Functional Role: Tele-Sales executive/Tele-Marketing Executive
*Fluent English communication skills.
*Undergraduate/Graduate/Fresher’s can apply.
*Attention to detail.
*Salary + Huge Incentives (Best In Tricity) + Cab Facility
*Salary Range: (15,000 INR - 50,000 INR)
*Proven work experience as a Travel agent (at least 1 year) or International BPO
*Excellent knowledge of GDS systems (Amadeus and Sabre).
*Fluency in English
*Strong sales Skills
*Ability to Interact, Communicate and Negotiate effectively
*Sound Knowledge of US domestic and international travel trends
*Degree in hospitality, Travel, Tourism or relevant Field
*Willing to work 24*7
*Excellent communication Skills
*Should be flexible to work in Night
*Should be flexible for inbound voice process..
Experience: 0 - 5 years
Qualification: Any Graduate, Any Post Graduate Diploma, Any Diploma, Any Certificate
Preferred Resume Format: MS-Word
Salary: 2.00 Lakh to 5.00 Lakh (Indian Rupees) per annum