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Technical Support Executive for US Shift
GoWebbdardy

Technical Support Executive for US Shift

GoWebdarby, the Durgapur-based leading IT Company, that has made itself out of the crowd with its assiduity, integrity, perseverance & perfection needs no introduction. We don’t say “we are the best”, our work says it all. Started with a sublime inauguration, GOWebbdardy boasts of delivering optimized tasks within the deadline. Along with it, our forte lies in providing consultancy to our clients. Thus, we maintain a constantly progressive relationship with them. We also offer guidance to them whenever required. GoWebbdardy offers premium B2B web processes at competitive market rates. We focus on the local & national market along with global customers highlighting three major nations i.e. the US, UK & Australia and we have already worked for a number of local & national clients and our work has impressed them enough to refer us to other clients, which has aided us to amass a huge client base.
Tech Support Executive
Job Location:  Durgapur
Job Description:  Candidate will be providing technical support to the International clients through chat, telephone, and ticket system.
Candidate will be responsible to troubleshoot the issues related to Desktop, Laptops, Printers, Emails, Phones and all kind of relevant devices.
Candidate will be taking care of the server and will be monitoring them for stability. Candidate will also be responsible to take necessary action to protect any misuse of the server as per the terms.
Candidate will be talking care of the various installation and configuring, and also maintaining various services on the servers.
Candidate will be helping new customers in finding the right hosting package.
Functional Area:  ITES/BPO/KPO/Customer Service
Candidate Requirement
Excellent English communication skills, both written and verbal.
Ability to work well within a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
Ability to understand the customer requirement and suggest them the right hosting plan.
Dependable to be at work during assigned shifts and to complete work as expected.
Technical skills and a dedication to the customer service experience..
Experience:  0 - 4 years
Qualification:  Any 10+2
 
GoWebbdardy
Sabina Khan
MS- 7/16 Bengal Ambuja Housing Complex,
Durgapur

Durgapur, West Bengal
India 713216

Phone: 7719380024
Website: http://www.gowebbdardy.com
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Job Ad publication date: 4 Oct 2017  
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