Process Associate/Sr. Process Associate(Voice/ Non Voice)
Hueray Technologies brings together advanced technology, robust infrastructure, and a large pool of proven talent to provide a wide range of IT services to Services around the world, cost-effectively and seamlessly. We are based on a creative, intelligent approach to the integration of technologies and business processes that requirements. Hueray Technologies has been delivering Product Engineering Services and technology-driven Business Solutions that meet the strategic objectives of careers by leveraging our domain and business expertise and partnerships and alliances with leading technology providers
Process Associate/Sr. Process Associate
Job Location: Thiruvananthapuram (Trivandrum)
Job Description: Process Associate/Senior Process Associate (Non Voice)
100% pure non-voice processes in an International BPO.
Experience needed : 0- 2 years experience in international voice process
Interaction with Cusomers
Preparation of documents and verification
Ready to work in Rotational Shift.
Graduates/Under graduates can apply
Process Associate/Senior Process Associate (Voice)
Roles & Responsibility:-
• Good oral communication in English
• Need to have experience in VoIP Process/ International Voice Process
• Handling Customer Queries/Complaints to customer Satisfaction
• Providing Accurate Response and thereby meeting the First Call
• Achieving the Customer Satisfaction
• Adherence to the Process Flow and usage of Script
• Attendance Adherence is Mandate.
Freshers to experienced candidates with good communication can apply
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