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Need for Business Development Executive on the Urgent Basis
Josoft Technologies Pvt. Ltd.

Need for Business Development Executive on the Urgent Basis

Josoft Technologies Pvt Ltd-
We at Josoft Technologies, offer world class Offshore & Outsourcing, Telemarketing, Call Center and BPO Services which help us to promote the success of our customers. By providing innovative, value added applications and services, that increases productivity, enhances the quality of client communications, and delivers highest level of support, in terms of customer satisfaction, to diverse business sectors.
Business Development Executive
Job Code: Business Development Executive
Job Location:  Lucknow
Job Description:  Job Role:
1) Generation of sales (min 5 No.) and also focus on revenue.
2) Proper followup with the customers on time..
3) Taking up maximum open leads and followup (Min 180).
4) The RM has to generate their own leads by add posting if there ARM are busy.
5) Immediate intimation of escalation leads to Team Leader or Management whoever is free
to take the call.
6) Proper explanation of all the projects as per customer requirements by resolving general
queries to the extent that the customer should get clear in his/her mind as to which
project he/she wants to take either or your own or with the help of team leader and
manager.
7) Need to create a FAQ if a new query comes in from the customer whose answer is not
known to you ,need to discuss with seniors and jot it down on the same day.
8) Giving guidance to your ARM on the quality of leads and suggestions if available as to
how to improve them
Functional Area:  ITES/BPO/KPO/Customer Service
Candidate Requirement
Requirements
β€’ The candidate should be a graduate in any specialization.
β€’ The candidate should be Able to build, foster, and maintain positive professional relationships.
β€’ Devotion to high-quality customer service.
β€’ Excellent interpersonal communication skills with computer knowledge.
β€’ Keen analytical and research abilities.
β€’ Knowledge of relationship management best practices.
β€’ Problem solving and conflict resolution capabilities.
β€’ Knowledge of customer relationship management (CRM) practices
β€’ Proven experience as a Client Relationship Manager
β€’ Willingness to develop an in-depth understanding of the business and related services.
β€’ Candidate having diploma in Computer Application will be preferred
β€’ Ability to listen, convince and satisfy the query.
Experience:  1 - 2 years
Qualification:  Any Graduate
 
Josoft Technologies Pvt. Ltd.
Namrata Gaur
1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-,
Lucknow, Uttar Pradesh
India 226012

Phone: 8114066663,
Website: http://www.josoftech.com
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Job Ad publication date: 10 Jan 2019  
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