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Required Customer Care Executive - US Shift
Mike Sierra Health Care Pvt. Ltd.

Required Customer Care Executive - US Shift

Mike Sierra Health Care Pvt. Ltd. are a leading Multinational company providing affordable healthcare products worldwide. We pride ourselves on supplying brand name quality products at the most affordable prices making healthcare accessible to all. Over the years, Mike Sierra has established itself as a successful brand name across the globe and our customers recognize us as a company that provides best value for money without compromising on quality.
Customer Care Executive - Night Shift
Job Location:  Ahmedabad
Job Description:  You Will Support Top E-commerce Businesses in the USA with Your Excellent Customer Support Skills. You Will Charm Our Customer with Your Linguistic Skills, Politeness and Ability to Understand the Issue and Resolve Them Professionally.

job Responsibilities:

- Determines Requirements By Working with Customers.

- Answers Inquiries By Clarifying Desired Information; Researching, Locating, and Providing Information.

- Resolves Problems By Clarifying Issues; Researching and Exploring Answers and Alternative Solutions; Implementing Solutions; Escalating Unresolved Problems.

- Fulfills Requests By Clarifying Desired Information; Completing Transactions; Forwarding Requests.

- Sells Additional Services By Recognizing Opportunities to Up-sell Accounts; Explaining New Features.

- Maintains Call Center Database By Entering Information.

- Keeps Equipment Operational By Following Established Procedures; Reporting Malfunctions.

- Updates Job Knowledge By Participating in Educational Opportunities.

- Enhances Organization Reputation By Accepting Ownership for Accomplishing New and Different Requests; Exploring Opportunities to Add Value to Job Accomplishments.
Candidate Requirement
Customer Relationship | Communication | Data Processing | Customer Relationship Management Experience in BPO, KPO, Customer care.
Experience:  1 - 5 years
Qualification:  Any 10+2, Upto Class 10 in Any with SSC, Any Graduate, Any Diploma, Any Certificate
Preferred Resume Format:  MS-Word
Compensation Details 
Salary:  2.50 Lakh to 3.60 Lakh (Indian Rupees) per annum
Mike Sierra Health Care Pvt. Ltd.
Samir Nag
501, Abhishree Avenue, Opp Hanuman Temple,

Ahmedabad, Gujarat
India 380015

Phone: 8238846990,
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Job Ad publication date: 22 Mar 2018  
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