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Job Opening for Desktop Support Engineer in Hardware & Networking
PRECISION INFOMATIC PVT LTD

Job Opening for Desktop Support Engineer in Hardware & Networking

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India’s premier sources for IT products, support services and solutions. Established in 1996, Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions through its flagship company Precision Infomatic and group companies Biometric, and Techserve. Precision employees over 1700 dynamic professionals with varied skill sets.
Desktop Support Engineer
Job Location:  Mumbai (Bombay)
Job Description:  1. L1 – Desktop Support

• Education : Any Graduate / Diploma

• Technical Certification : Hardware & Networking, value added of MCP (Microsoft)

• Experience : Minimum 1 year in IT industry

• Communication : Good

• Preferred candidates : Central/Harbor line

• CTC : 12500/13350

 Skills

a) Trouble shooting of Desktop/Laptop/Printer & application support i.e. Microsoft product/Antivirus installation/Troubleshooting.
b) Mail Client knowledge of Outlook/Exchange i.e. installation/configuration & troubleshooting
c) Windows knowledge of Win 7, 8 & 10 installation & troubleshooting.
d) Hands on exp on Hardware & basic networking issues/crimping of LAN/WAN.
e) Printer configuration of Local/Network, basic troubleshooting of paper jam, printing issue etc.
f) Basic knowledge of AD, id creation/deletion & password unlock.
g) Knowledge of Domain (process of compute add in Domain)
h) Wifi & DATA card configuration/troubleshooting.
i) Assets Management
j) Vendor Management (AMC/Warranty & OEM product support).
k) VIP users handling skills.
l) Exp of Site Handling
m) IMAC process knowledge (Assets :- Installation/Manage/ addition & changes)
n) Knowledge of Tickets Management tool (creation/update & closer based on SLA)
Functional Area:  IT - Hardware
Functional Role:  Hardware Installation Technician
We require only Male Candidates.
Candidate Requirement
Desktop Support Engineer in Hardware & Networking

a) Trouble shooting of Desktop/Laptop/Printer & application support i.e. Microsoft product/Antivirus installation/Troubleshooting.
b) Mail Client knowledge of Outlook/Exchange i.e. installation/configuration & troubleshooting
c) Windows knowledge of Win 7, 8 & 10 installation & troubleshooting.
d) Hands on exp on Hardware & basic networking issues/crimping of LAN/WAN.
e) Printer configuration of Local/Network, basic troubleshooting of paper jam, printing issue etc.
f) Basic knowledge of AD, id creation/deletion & password unlock.
g) Knowledge of Domain (process of compute add in Domain)
h) Wifi & DATA card configuration/troubleshooting.
i) Assets Management
j) Vendor Management (AMC/Warranty & OEM product support).
k) VIP users handling skills.
l) Exp of Site Handling
m) IMAC process knowledge (Assets :- Installation/Manage/ addition & changes)
n) Knowledge of Tickets Management tool (creation/update & closer based on SLA).
Experience:  1.1 - 1.2 years
Qualification:  Any Diploma
Compensation Details 
Salary:  1.30 Lakh (Indian Rupees) per annum
 
PRECISION INFOMATIC PVT LTD
Noorie I Mukadam
606, 6th Flr, Devavrata Premises,Sector-17,Vashi,,
Navi Mumbai-400 703.

Navi Mumbai (New Mumbai), Maharashtra
India 400703

Phone: 8767070465, 33918636
Website: http://www.precisionit.co.in
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Job Ad publication date: 5 Oct 2017  
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