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General Manager for Resort in Bangalore

General Manager for Resort in Bangalore

This leading chain of business and luxury hotels in India, offers business and leisure travellers, luxurious rooms with all amenities, exclusive service and fun filled moments. These are trademarks of all our hotels that are perfect choices whether you are visiting us on business or on a holiday.

Besides the hotels 'Ramanashree Bangalore', and 'Ramanashree Brunton, Bangalore', the group also has a stupendous Resort Club 'California Resort' at Yelahanka in Bangalore.
General Manager for Resort in Bangalore
Job Code: General Manager (strong F&B background)
Job Location:  Bengaluru (Bangalore)
Job Description:  Manage all the administrative work associated with properties which would include hygiene, cleanliness, appearance, staffing, safe and security, etc.
Enforce and maintain SOP guidelines across the properties.
Routinely performs property inspections and get maintenance work done as and when required.
Determines purchases and services for the property. Do negotiate costs and renewals of the contracts for services.
Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.
Meet with, develop and delegate improvement plans for operation and review performance of management team.
Participate in community affairs and maintain positive public image for hotel. Meet with potential and current clients and promote hotel.
Physically tour and visually inspect property as per schedule. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel.
Attend big meeting like corporate meetings, corporate sales meet and serve on committees such as Research, Development and Standards committee.
Ensures implementation of the brand service strategy and brand initiatives.
Ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations.
Managing Revenue Goals - Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
Focusing and Monitors hotel operations sales performance against budget.
Leading Operations and Department Teams - Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
Develops systems to enable employees to understand guest satisfaction results
Managing the Guest Experience - Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.
Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Problem Solving and Decision Making
Functional Area:  Hotel Management
Functional Role:  GM/Head/VP Food & Beverage
As per Industry Standards.
Candidate Requirement
1. Professionalism, Integrity and Loyalty
2. Analytical ability, Program Management skills to multi-task
3. Man Management Skills - Critical
4. Hardworking,
5. Diligent and Matured to appreciate the tones involved in Managing the Abode properties.
6. Ability to access and accurately input information using a moderately complex computer system..
Experience:  12 - 15 years
Qualification:  Graduate in Management with Bachelor in Hotel Management & Catering Techn
Compensation Details 
Salary:  8.50 Lakh to 12.00 inr
As per Industry Standards
No: 16, Raja Ram Mohan Roy Road, Richmond Circle,,
Bengaluru (Bangalore), Karnataka
India 560025

Phone: 7760847777, 08041350000
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Job Ad publication date: 19 Oct 2019  
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Publication Date: 19 Oct 2019
No. of Job Applications: 92
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