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Urgent Hiring for Customer Care Executive in Gurgaon
Radical Minds

Urgent Hiring for Customer Care Executive in Gurgaon

Radical Minds is one of the leading business process outsourcing companies, engaged in offering inbound and outbound call center service to different companies across the globe. Being a trusted and customer oriented company, it understands the importance as well as value of customer that is why it offers calling service to our every customer while ensuring quality and their satisfaction. Because of our best policy, we get chance to work with several national and international clients.

Radical Minds technologies provides top rated customer-centric business process outsourcing services and has spread its centers across India,Australia,UK,US and Romania. With the best manpower on board, we ensure best calling services, quality and satisfaction to our clients. Our business models would target company’s peak performance right from the day 1 while freeing your manpower and reducing overall cost
Customer Care Executive
Job Location:  Gurugram (Gurgaon)
Job Description:  Manage and respond to incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, and manage time effectively.
Comfortable with the rotational shift job.
Freshers with strong communication skills can apply.
Qualification:  Any 10+2
Compensation Details 
Salary:  15 Thousand to 1.05 inr
Radical Minds
Anannya Nath
plot no. - 368, Udyog Vihar, Phase - II,
Gurugram (Gurgaon), Haryana
India 122016

Phone: 8383045193,
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Job Ad publication date: 28 Jan 2019  
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Publication Date: 28 Jan 2019
No. of Job Applications: 3
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