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Customer Support
RepairAdda

Customer Support

RepairAdda is a fast growing company with more than 2 years of experience in helping people with their home repair & handyman services. During our work we helped a huge number of people and have garnered a reputation as a stable company with a team of real skilled experts and building trust with our customers.
Customer Support
Job Location:  Noida
Job Description:  1. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
2. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Knowing our products inside and out so that you can answer questions.
5. Ensure customer satisfaction and provide professional customer support
6. Generate Sales Leads
7. Take the extra mile to engage customer
8. Telesales - Product / Services to B2C & B2B customers
9. Experience in customer support / tele sales related to home appliances industry / property maintenance services is preferred
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
1. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
2. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Knowing our products inside and out so that you can answer questions.
5. Ensure customer satisfaction and provide professional customer support
6. Generate Sales Leads
7. Take the extra mile to engage customer
8. Telesales - Product / Services to B2C & B2B customers
9. Experience in customer support / tele sales related to home appliances industry / property maintenance services is preferred.
Experience:  1 - 6 years
Qualification:  Any Graduate
 
RepairAdda
Kapil Kumar
D 22 Sector 3 Noida,
Noida, Uttar Pradesh
India 201301

Phone: 8800950819,
Website: http://www.repairadda.com
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Job Ad publication date: 17 Jul 2019  
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Publication Date: 17 Jul 2019
No. of Job Applications: 1
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