Search Jobs
  
Service Coordinator
SUMO GROUP OF COMPANIES

Service Coordinator

Sumo Technology came into existence in the year 1994 and since its inception, Sumo has grown enormously in different verticals and domains. Grossing an experience of more than 2 decades in the industry, our services and prices are highly acclaimed by our customers across all sectors in the corporate world.
Sumo Technologies Pvt. Ltd, an organization with strong work ethics and a professional attitude stands firm to meet the everlasting needs of the IT industry across SME’s and large corporates. We, as pioneers in the IT rental industry maintain huge inventory of a wide range of IT products available for rental. Being a Microsoft SPLA partner, we also offer Microsoft Products on rental. Our efficiency and dedication has resulted in strong long term relationship with our clients
Service Coordinator
Job Location:  Bengaluru (Bangalore)
Job Description:  COLLECT THE CUSTOMER RENTAL ORDER FROM MARKETING TEAM AND ISSUE MATERIAL REQUEST TO STORES
CO-ORDINATING WITH STORES FOR MATERIALS
RECORDING SERVICE CALLS, REPLACEMENT CALLS, DELIVERY SCHEDULE IN THE SERVICE CALL REGISTER
ASSIGNING SERVICE CALLS TO THE SERVICE ENGINEERS WITH NECESSARY DOCUMENTS
COLLECTING THE INFORMATION AFTER CALL CLOSURE AND RECORDING THE SAME AND VERIFY WITH SERVICE CALL REPORT
ASSIGNING COLLECTION CALLS TO THE SERVICE ENGINEERS/COLLECTION EXECUTIVE WITH NECESSARY DOCUMENTS AND COLLECT THE STATUS OF THE COLLECTION WITH PHYSICAL DAMAGE REPORT,MISSING ITEMS DETAILS ETC.,
SEND QUOTATION TO CUSTOMER FOR DAMAGED GOODS/ITEMS AND MISSING GOODS/ITEMS AND AFTER GETTING CONFIRMATION FROM CUSTOMER FORWARD THE SAME TO ACCOUNTS TEAM FOR BILLING & FOLLOWUP
MAINTAIN ENGINEER SERVICE CALL REPORT
COLLECT CUSTOMER FEEDBACK ON MONTHLY BASIS
RANDOMLY CHECK THE SERVICE KIT OF THE ENGINEERS.
RANDOMLY CHECK THE IDENTITY CARD, DRIVING LICENSE OF THE ENGINEERS
SEND REPORT ON PENDING CALLS TO DEPT. HEAD ON DAILY BASIS
COLLECT THE CALL REPORT FROM RESIDENTIAL ENGINEERS AND RECORD THE SAME IN SERVICE CALL REGISTER AND FORWARD THAT REPORT TO DEPT.HEAD
FOLLOWUP OF SHORT TERM RENTAL COLLECTIONS OF THE ASSETS
FOLLOWUP OF THE REPLACEMENT AND DEMO MATERIALS
INTERACTING WITH CUSTOMER FOR SERVICE CALL ISSUES, REPORT TO DEPT. HEAD IN CASE OF ANY DISPUTES
ANY OTHER WORK ASSIGNED BY THE DEPARTMENT HEAD TIME TO TIME

If you would like to join a fast growing, well established, highly regarded organisation, please send your resume to or call to Chaithanya - 9379031155

Required Experience, Skills and Qualifications

Only Female Candidates
Excellent communication skills (both written and verbal)
Good knowledge on excel, power point
Minimum 3 years’ experience in Service coordination
Career oriented individual looking for a long term association
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Business Support Executive
Candidate Requirement
Only Female Candidates
Excellent communication skills (both written and verbal)
Good knowledge on excel, power point
Minimum 3 years’ experience in Service coordination
Career oriented individual looking for a long term association.
Experience:  2 - 7 years
Qualification:  Graduate in Engineering with B.E
Preferred Resume Format:  MS-Word
 
SUMO GROUP OF COMPANIES
Chaithanya Belliappa
Jayanagar 7th Block,
Bengaluru (Bangalore), Karnataka
India 560060

Phone: 9986501350,
Website: http://www.sumotech.in
 Comments and Ratings
No comments yet!
Job Ad publication date: 15 Mar 2019  
Disclaimer: Job Advertisements on CareerAge.com are sourced from various employers and media. CareerAge.com makes no warranties about the Advertiser's authenticity, accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics and links. The Job Advertisements do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The individual would have to conduct his/her own background checks on the bonafide nature of the Advertisers as well as the Job Advertisements, and must exercise utmost caution before getting into any kind of monetary transactions/agreements with the Advertisers. CareerAge.com shall not be liable in the event of any monetary/financial loss or any other loss incurred/suffered by the individual on account of his/her own decision in this regard.
Related Jobs
PhD Comp Science & Engg for Min of Higher Education K.S.A
Tayseer Consultants Pvt. Ltd. PhD Comp Science & Engg for Min of Higher Education K.S.A We are...
PhD Comp Science & Engg for Min of Higher Education K.S.A
Tayseer Consultants Pvt. Ltd. PhD Comp Science & Engg for Min of Higher Education K.S.A We are...
Consultant & Specialist Doctors Required for Min of Health, K.S.A
Tayseer Consultants Pvt. Ltd. Consultant & Specialist Doctors Required for Min of Health, K.S.A...
HVAC TECHNICIAN (JUNIOR/ SENIOR)
TANISHA OVERSEAS PLACEMENTS (TOP) HVAC TECHNICIAN (JUNIOR/ SENIOR) We wish to introduce Tanisha...
CRYSTAL REPORT DEVELOPER (OMAN)
TANISHA OVERSEAS PLACEMENTS (TOP) CRYSTAL REPORT DEVELOPER (OMAN) We wish to introduce Tanisha...
Job Ad Statistics
Publication Date: 15 Mar 2019
Average Rating:
Career Focus
Tag Cloud Identifying this Job
Related Jobs
Kairalee Nilayam Institutions - Trained Graduate Teacher - Kannada
Kairalee Nilayam Institutions Required qualified, experienced staff for Our CBSE and state...
Kairalee Nilayam Institutions - Trained Graduate Teacher - English
Kairalee Nilayam Institutions Required qualified, experienced staff for Our CBSE and state...
Mother Teresa Public School - Accountant
Mother Teresa Public School (Affiliated to Central Board of Secondary Education, New Delhi)...
Mother Teresa Public School - Associate Teacher
Mother Teresa Public School (Affiliated to Central Board of Secondary Education, New Delhi)...
Mother Teresa Public School - Middle and Secondary Teachers
Mother Teresa Public School (Affiliated to Central Board of Secondary Education, New Delhi)...