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Customer Service Associate
Standards Services

Customer Service Associate

A Delhi based Recruitment Firm.
We provide Good quality candidates to our clients according to their requirements.
We never charge anything from Candidates.
Customer Service Associate
Job Code: 3619
Job Location:  Delhi
Job Description:  International Voice Process (Freshers)
JOB DESCRIPTION:
This position performs outbound calls to potential and current customers to qualify them as sales leads for sales specialists.
ROLES & RESPONSIBILITIES:
 Handling US Outbound/Inbound calls to convert calls into deals.

 Developing long-term relationships with clients through managing and interpreting their requirements.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships through open and interactive communication.

Meet personal/customer service team sales targets and call handling quotes

Follow communication procedures, guidelines and policies.

Take the extra mile to engage with customers.

Customer orientation and ability to adapt/respond to different types of changes.

 Identifying and assessing customers’ needs to achieve satisfaction.

DESIRED SKILLS:
• Freshers with Excellent Communication Skills required.
• Candidates having experience in International BPO can apply.
• Fluency in English is must.
• Males & females both are eligible.

SHIFT & TIMINGS:
Proper US Shift (9 pm – 6 am)

BENEFITS:
• Cabs/Travel Allowance.
• Meals are provided.
• Huge Incentives.
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Call Center Agent
Candidate Requirement
Required Excellent communication Skills.
Need Fluenncy in English
Any Qualification will work.
Candidate should be comfortable with Night Shiftts..
Experience:  Fresher
Qualification:  Any 10+2
Preferred Resume Format:  MS-Word
Compensation Details 
Salary:  1.50 Lakh to 2.50 inr
Huge Incentives
Cabs/Travel Allowance + Meals are provided by the company.
5 Days working
 
Standards Services
Mansi Sharma
netaji subhash place,
New Delhi, Delhi
India 110034

Phone: 9999121672
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Job Ad publication date: 10 Jun 2019  
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Publication Date: 10 Jun 2019
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