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Synchrony - Sr. Representative, Customer Service (Voice Process)

Synchrony

Banking. Loyalty. Analytics.

Synchrony (SYF) is a premier consumer financial delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $140 billion in scales financed and 80.3 million activate accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital me experiences to improve the success of very business we serve and the quality of each life we touch. More information can be found at www.synchrony.com and through Twitter: @Synchrony.

Seasonal Hiring
(3-6 Months)

Sr. Representative, Customer Service (Voice Process)

  • Willing to work in 24/7 work environment
  • Excellent English communication skills.
  • Working knowledge of computers
  • Professional phone etiquette

Role Summary/ Purpose: The role involves providing high quality customer service to the credit card customers via phones while ensuring that required service is rendered in accordance with the policies and procedures.

Essential Responsibilities:

  • Be available as per the schedule to take calls from the customers based out of US.
  • Resolve customer queries and concerns through phones with highest quality.
  • Ensure quick and effective service is provided to the customers following required guidelines and policies Provide customers with necessary product and service information
  • Follow-up on customer inquires and resolve them.

Qualification: Undergraduates/ Graduate/ BE/ B.Tech

Industry: Financial Services

Functional Area: ITES/BPO/KPO/Customer Service

Experience: 1-10 years.

Location: Hyderabad (Telangana,India)

We offer unique opportunities for veterans (ex-servicemen), people with disabilities (PWD), women who want to restart their career and aspirants up to 50 years of age seeking career in Voice Process.

For detailed information and more opportunities log on to: www.synchronycareers.com

Walk-In Interviews
Marigold Hotel
7-1/25, Greenlands, Begumpet, Hyderabad - 500016
Date: 18th August 2019 (Sunday) between 10 am to 6 pm

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Job Ad publication date: 14 Aug 2019  
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