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Looking for Manager Customer Service an Online for Bangalore Location
T & A Solutions

Looking for Manager Customer Service an Online for Bangalore Location

Looking for Manager Customer Service for an online ordering solution provider company for Bangalore Location
Designation : Manager Customer Service
Qualification: Any Graduate
Gender: Any
Location: Eco Space - Bangalore
Salary: 7.5 - 10 LPA
Experience: 3-4 Years - as manager for international customer service for voice process
Desired Skills:
1.Excellent Communication Skill - Spoken and written
2. Customer Service,
3. Product Knowledge,
4. Quality Focus,
5. Problem Solving
6. Market Knowledge,
7. Documentation Skills,
8. Listening,
9. Phone Skills,
10. Resolving Conflict,
11. Analysing Information ,
12. Multi-tasking
13. Preferably from Fin/Tech background

Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analysing customer needs.Prepares product or service reports by collecting and analysing customer information.

Contributes to team effort by accomplishing related results as needed.

UpSell Sub products based on business demand
Manager Customer Service
Job Location:  Bengaluru (Bangalore)
Job Description:  Looking for Manager Customer Service for an online ordering solution provider company for Bangalore Location
Designation : Manager Customer Service
Qualification: Any Graduate
Gender: Any
Location: Eco Space - Bangalore
Salary: 7.5 - 10 LPA
Experience: 3-4 Years - as manager for international customer service for voice process
Desired Skills:
1.Excellent Communication Skill - Spoken and written
2. Customer Service,
3. Product Knowledge,
4. Quality Focus,
5. Problem Solving
6. Market Knowledge,
7. Documentation Skills,
8. Listening,
9. Phone Skills,
10. Resolving Conflict,
11. Analysing Information ,
12. Multi-tasking
13. Preferably from Fin/Tech background

Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analysing customer needs.Prepares product or service reports by collecting and analysing customer information.

Contributes to team effort by accomplishing related results as needed.

UpSell Sub products based on business demand
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Assistant Manager
Candidate Requirement
Looking for Manager Customer Service for an online ordering solution provider company for Bangalore Location
Designation : Manager Customer Service
Qualification: Any Graduate
Gender: Any
Location: Eco Space - Bangalore
Salary: 7.5 - 10 LPA
Experience: 3-4 Years - as manager for international customer service for voice process
Desired Skills:
1.Excellent Communication Skill - Spoken and written
2. Customer Service,
3. Product Knowledge,
4. Quality Focus,
5. Problem Solving
6. Market Knowledge,
7. Documentation Skills,
8. Listening,
9. Phone Skills,
10. Resolving Conflict,
11. Analysing Information ,
12. Multi-tasking
13. Preferably from Fin/Tech background

Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analysing customer needs.Prepares product or service reports by collecting and analysing customer information.

Contributes to team effort by accomplishing related results as needed.

UpSell Sub products based on business demand.
Experience:  7.5 - 10 years
Qualification:  Graduate in Arts
 
T & A Solutions
TA Solutions
sco218,sec 34A,
Chandigarh

Chandigarh, Chandigarh
India 160017

Phone: 9041249494,
Website: http://www.tasolutions.in/crm/
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Job Ad publication date: 23 May 2019  
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Publication Date: 23 May 2019
No. of Job Applications: 21
Average Rating:
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