Talent Growth International caters to the multitude needs of clients across various industries with Executive Search as its core strength. Our mission is to provide Recruitment services of the highest quality with a dedicated focus on client satisfaction.
Job Location: Calangute
Job Description: Job responsibilities :
1. Register guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in preregistration and blocking of rooms for reservations.
3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
4. Understands room status and room status tracking.
5. Knows room locations, types of rooms available, and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
8. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
9. Knows how to use front office equipment.
10. Process guest check-outs.
11. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
12. Follows procedures for issuing and closing safe deposit boxes used by guests.
13. Uses proper telephone etiquette.
14. Uses proper mail, package, and message handling procedures.
15. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
16. Attends department meetings.
17. Reports any unusual occurrences or requests to the manager or assistant manager.
18. Knows all safety and emergency procedures, Is aware of accident prevention policies.
19. Maintains the cleanliness and neatness of the front desk area.
20. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Functional Area: Admin & Office Support/Secretary
Functional Role: Receptionist/Front Office Executive
Job Location: Goa, Calengute
Education : Diploma in Hotel Management
Experience : Min. 6 months
Salary : 8,000/- to 12,000/-.
Qualification: Diploma in 1year Diploma with hotel manangement
Preferred Resume Format: MS-Word