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Mega Walk | BPO(0-2yrs) Non Voice | Spot Offer | Daily (Weekdays)
TurningPoint Software Solutions

Mega Walk | BPO(0-2yrs) Non Voice | Spot Offer | Daily (Weekdays)

At TurningPoint Global Solutions, our heritage of innovation and strong service capabilities enables us to provide our full suite of mission-critical solutions in a timely and cost effective manner. The high level of customer satisfaction with our solutions is exemplified by our happy repeat customer base. We take pride in our longstanding reputation of predictability, dependability and corporate decision-making that delivers meaningful results and preserve the longevity of our client partnerships. Founded in 2002, we are privately funded and debt free. We specialize in telecom lifecycle management, Health IT, software development & integration, IT governance consulting, information assurance & cybersecurity, systems infrastructure support, and business process improvement. We are a CMMI ML 4 company and we recently won "Federal Health IT Innovation" Award. TurningPoint was named 2012 Technology Firm of the Year by Tech Council of Maryland, and ranked 38 on the 2011 Fast 50 ranking of the 50 fastest growing small businesses in the Government Market by Washington Technology. NiOS is the flagship product of Turningpoint Global Solutions and is a comprehensive software solution that facilitates enterprise wide visibility to proactively manage and optimize network and telecom assets. It helps customers in telecom life cycle management helping in areas like Ordering, Inventory, Billing and Expense management.
Back office Executive
Job Location:  Bengaluru (Bangalore)
Job Description:  Synopsis:
TurningPoint has a well-organized provisioning system in place to support the entire telecom lifecycle. We are committed to simplify telecom provisioning with increased efficiency & accuracy to minimize negative impact on customer experience with 100% SLA compliance. Purpose of the project is to offer telecom provisioning services without any service disruption reported by the client
under a strict SLA based attention.

Responsibilities:
Telecom Provisioning Support
Local Number Portability
Customer Service
Order Flow Management
Report work status back to respective Lead/Manager
Support on night shift login is mandatory

Qualifications and Education Requirements:
0-2yrs experience
Prior experience with US based BPO work (additional advantage)
Prior experience with US Telecom/ Number Porting (additional advantage)
Knowledge Retention
Attention to Detail
Good written and spoken English
Basic computer skills (Windows & Excel) with good typing speed (30 wpm @ 98% accuracy)
Physically fit to work in night shift continuously, day shift will be very rare
Ready to work in night login shift based on project requirement
Familiarity with US culture is an added advantage; at-least should be willing to adopt the same due to requirement in work
***SPOT OFFER***

Please walk in to the below venue with a copy of resume.

Interview Date: 14th Nov to 22nd Nov 2019(Weekdays)
Timings: 3pm - 7pm

Venue:
TurningPoint Software Solutions Private Limited
No.31, Ground Floor, TBR Tower, 1st Cross,
New Mission Road J.C.Road, Bangalore 560027

Contact Person - Deepika M
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Call Center Agent
Candidate Requirement
0-2yrs experience
Prior experience with US based BPO work (additional advantage)
Prior experience with US Telecom/ Number Porting (additional advantage)
Knowledge Retention
Attention to Detail
Good written and spoken English
Basic computer skills (Windows & Excel) with good typing speed (30 wpm @ 98% accuracy)
Physically fit to work in night shift continuously, day shift will be very rare
Ready to work in night login shift based on project requirement
Familiarity with US culture is an added advantage; at-least should be willing to adopt the same due to requirement in work.
Experience:  0 - 3 years
Qualification:  Any 10+2
Compensation Details 
Best in Industry
 
TurningPoint Software Solutions
Deepika M
TurningPoint Software Solutions Private Limited No.31, Ground Floor, TBR Tower, 1st Cross, New Mission Road J.C.Road, Bangalore,
Bengaluru (Bangalore), Karnataka
India 560027

Phone: 9739336661,
Website: http://www.tpgsi.com
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Job Ad publication date: 13 Nov 2019  
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