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Quick Opening for Inbound Tech Support Jobs in Kolkata
Vision Call Services

Quick Opening for Inbound Tech Support Jobs in Kolkata

"Vision Call Services (VCS) is an expert center represented considerable authority in offering unrivaled IT, BPO and KPO outsourcing services. With the center expect to improve organizations, nullify land boundaries, overcome any issues among clients and organizations, Vision Call Service was established on fifteenth Feb 2011. Gifted operators, energetic work, and extraordinary tolerance have helped us to gain its stripes with uncountable fulfilled clients. We have worked with various customers and offered fulfilling result which is the means by which we have earned a recognized spot of being the main name in this industry.

Being a piece of this industry for quite a long time has helped us to fill the insufficient and offer precisely what our customers are searching for. With the unmatched services offered by our group, we have watched incredible change in organizations. Our outrageous devotion to our customers and enthusiasm to offer fulfilled outcome support the whole procedure alongside operational efficiencies. We are accessible for organizations crosswise over geologies and wish to expand our services in different pieces of the world in the coming years."
Technical Support Executive
Job Location:  Kolkata (Calcutta)
Job Description:  The best chance to shape your profession with inbound tech support jobs is here! Get your ticket to your fantasy work on the off chance that you are proficient to demonstrate your abilities in offering the technical assistance to the guests and helping them to take the organization's yearly administration plans and programming. Transformation of calls into prosperous deals would likewise be an aspect of your responsibilities.

Job Requirements:

-Have proficient skills to handle the US call traffic and resolve their technical issues
-Have great communication skills to converse over the call
-Have great ability to identify and troubleshoot the technical glitches
-Have compatible knowledge to offer in spot solutions to the callers for windows and MAC Devices
-Have a sound knowledge to resolve the error codes as well as black screen

Apply for the job if,

-You can offer a good assistance for technical flaws
-You can offer a good communication experience to the callers

Job Details:

-Working Days: 6 days in a week
-Working Time: Night shift (US) 8:30 PM to 5:30 AM
-Salary Credit Date: 10th of every month
-Incentives and Increment: Eligible after 6 months of joining
-Other Benefits: Referral and joining bonus could be opted
-We are providing the on-spot offer letter to the eligible candidates.
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Technical Support Executive
Candidate Requirement
Interview application is invited from your side if:

-You hold an experience of at least 1 year
-You have a prior knowledge about the payment process and can initiate sales over the calls
-You have ability to offer readily available solutions for issues related to computer, printer, broadband, antivirus, router, email ISSUES, MAC
-You have the knowledge to connect PPC calls.
Experience:  1 - 2 years
Qualification:  10+2 in Company
Compensation Details 
Salary:  1.45 Lakh (Indian Rupees) per annum inr
Vision Call Services
Sandip Das
50, Rafi Ahmed Kidwai Rd,,
Kolkata (Calcutta), West Bengal
India 700016

Phone: 9073472108
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Job Ad publication date: 21 May 2019  
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