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Freshers & Experience Wanted for Customer Service Openings in Surat
Votiko Solutions PVT. LTD.

Freshers & Experience Wanted for Customer Service Openings in Surat

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
CSE
Job Location:  Surat, Vapi, Valsad, Ankleshwar, Bharuch
Job Description:  Job Description: We are hiring for US/ UK Working Hours/ Shift

Resolve customer queries that a high standard of customer service is maintained.

Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the customer queries.

Required Knowledge, Skills and Abilities: Freshers & Experience candidates both can apply in customer service.
We want a candidate who has a good command in English. (excellent communication in English)
Basic knowledge of Excel.
Flexible to work in a challenging work environment.
Result Oriented
Must be comfortable with night shift
Must be comfortable for Calling.
Handling inquiries coordinating/following up accordingly.
Good knowledge of MS-office & basic internet.
Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.

Generating sales leads that develop into new customers.
Identifying and assessing customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Salary: ₹15,000 to - ₹30,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Location:-Surat.
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Technical Support Executive
Candidate Requirement
We want a candidate who has a good command in English. (excellent communication in English)
Basic knowledge of Excel.
Flexible to work in a challenging work environment.
Result Oriented
Must be comfortable with night shift
Must be comfortable for Calling.
Handling inquiries coordinating/following up accordingly.
Good knowledge of MS-office & basic internet..
Experience:  1 - 2 years
Qualification:  10+2 in Education with 12th
Preferred Resume Format:  Pdf
Compensation Details 
Salary:  2.00 Lakh to 4.00 inr
 
Votiko Solutions PVT. LTD.
KAJAL Patel Patel
ITC BUILDING MAJURA GATE,
Surat, Gujarat
India 395002

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
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Job Ad publication date: 3 Feb 2020  
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