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Customer Service Executive || US/UK Working Time @ SURAT
Votiko Solutions PVT. LTD.

Customer Service Executive || US/UK Working Time @ SURAT

Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.

We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.

We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Customer Support Executive
Job Location:  Surat, Vapi, Valsad, Bharuch, Ankleshwar
Job Description:  Customer Service Executive || US/UK Working Time @ SURAT

Job Description:
As the face of the company you will manage and deliver the day to day client experience in person, over the phone and via email communication
Key Responsibilities are:
- Customer follow-up
- Responding to customer queries over phone and email
- Assist with the social media
- Processing the orders received and making sure they dispatched on time
- Coordinating with courier companies to ensure timely delivery
- Maintaining stock and ordering product and material when required
- Coordinating with vendors
- Build and maintain customer database
- Proactive
- Excellent interpersonal skills
- Willing to wear various hats in a start-up environment
About You:
You will have previous experience in a customer service role with good administration skills. Good computer skills are essential, including a good knowledge of MS word and e-mail. Most importantly you will have a passion for delivering customer service and a positive and friendly approach.
- Excellent English speaking skills
- Confident presentation skills
- Experience in a customer service role
Location: Position is available at Votiko solutions private limited, located in SURAT.
Salary: ₹15,000 to - ₹30,000.00 /month
Hours: Monday-Saturday 10am-6pm
Call: +91 8511539085
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
- Customer follow-up
- Responding to customer queries over phone and email
- Assist with social media
- Processing the orders received and making sure they dispatched on time
- Coordinating with courier companies to ensure timely delivery.
Experience:  Min 1.2 years
Qualification:  10+2 in Education with 12th
Preferred Resume Format:  Pdf
Compensation Details 
Salary:  1.00 Lakh to 2.00 inr
 
Votiko Solutions PVT. LTD.
Dimpal Patel
ITC Building , Majuragate,
Surat, Gujarat
India 396445

Phone: 8511539085, 8511539085
Fax: 8511539085 Website: http://www.votiko.com
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Job Ad publication date: 21 Jan 2020  
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