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Desktop Support
chaalaga and sons Information Technology

Desktop Support

Greetings from Chaalaga and Son's Information Technology
Urgent opening for Desktop support Enginee in CMS IT Services and our Clients*
As one of India’s top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS IT provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing.
CMS IT provides new, cost-effective and cutting-edge IT infrastructure solutions that are reliable, resilient and responsive.
CMS IT Managed Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS IT Asset Management Services provides innovative technology support solutions.
CMS IT Support Services ensures that the functioning of your systems is optimized with end user support and data center management. CMS IT System Integration Services includes cutting edge solutions to install and integrate hardware and software to manage complex IT implementation projects successfully.
Desktop Support Engineer
Job Code: Ref FE105-1357
Job Location:  Chennai (Madras)
Job Description:  Installing & configuring of all types Windows 98/ Windows2000/ Windows XP/ Windows 7 as client. creating & setting profiles to user for customizing desktopinstallation of software like ms office,java etc.
Installation or configuration of various applications software for ms outlook, mail access,internet explorer D*esktop**support* upto client level include hardware/software/ networking problem.
install/configuration/maintain then regular updates of antivirus.
install configured& troubleshooting of pc hardware components.
Configuration of outlook,LAN setup& troubleshooting installing&troubleshooting of local &network printer assembling of computer
E-mail Client: Hands on experience on MS outlook.
Customer facing & presentable as the role requires to support critical Users
Responsibilities and Duties

Attending Desktop Hardware and Software related issues and tasks OS installation & Troubleshooting.
Software installation & Troubleshooting
Attending Daily Desktop Support Complaints/Tickets
Ensuring timely closure of the reported Desktop tickets/issues and update user
Manage workflow and service request through Client's call ticketing system
Imaging/Re-Imaging end user desktop and laptop machines
Software installation, configuration, and troubleshooting for end users
Hardware and Software upgrades
Performance of IT support duties as defined by the appropriate team lead
Network printer installation/configuration
General Desktop Support/Project Coordination/Move activities
Demonstrated expertise in configuring, installing and troubleshooting PCsystems, Microsoft XP, 7,8 and 10, MS office applications,
MS Outlook, network configuration, and memory management.
Kindly refer your friends as well for this opening. Thank you.
All the best!
Functional Area:  IT - Networking
Functional Role:  Technical Support Engineer
Candidate Requirement
Attending Desktop Hardware and Software related issues and tasks OS installation & Troubleshooting.
Software installation & Troubleshooting
Attending Daily Desktop Support Complaints/Tickets
Ensuring timely closure of the reported Desktop tickets/issues and update user
Manage workflow and service request through Client's call ticketing system
Imaging/Re-Imaging end user desktop and laptop machines
Software installation, configuration, and troubleshooting for end users
Hardware and Software upgrades
Performance of IT support duties as defined by the appropriate team lead
Network printer installation/configuration
General Desktop Support/Project Coordination/Move activities
Demonstrated expertise in configuring, installing and troubleshooting PCsystems, Microsoft XP, 7,8 and 10, MS office applications,
MS Outlook, network configuration, and memory management..
Experience:  0 - 1.6 years
Qualification:  Graduate in Engineering with B.E./B.Tech
Preferred Resume Format:  MS-Word
Compensation Details 
Salary:  1.90 Lakh (Indian Rupees) per annum inr
 
chaalaga and sons Information Technology
Praveen v
No.26/30, 1st Floor, SSR Pankajam Tower, Arunachalam Rd,,
Saligramam

Chennai (Madras), Tamil Nadu
India 600093

Phone: 9384031252
Website: http://www.cmsitservices.com/
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Job Ad publication date: 10 Jun 2019  
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Publication Date: 10 Jun 2019
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