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Customer Relationship Executive

Customer Relationship Executive

Words Worth English Lab is designed for India and is a highly researched initiative of the ACTUniv Group, an ISO 9001: 2008 company certified enterprise and a trusted education company with 2 decades of service in technology education and training. It's expertise in technology, multimedia and content development has been instrumental in presenting a world class Language lab solution for the academia in India.
Its expertise rests in its people and technology; developing products and services for IT, Technology Specialisation, Course Content, Multimedia, Animation, Digital content and Language Learning Systems. The company has been known for its non-conventional approach to skill development.
The Company is committed to be a catalyst in the process of development of individuals. Understanding the core needs of the industry as well as the learner’s environment is significant in providing appropriate training programs and suitable methodologies.
Customer Relationship Executive
Job Code: CRM AHM002
Job Location:  Ahmedabad
Job Description:  Ensure outstanding customer satisfaction by maintaining strong working relationships.

Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

Schedule and conduct Training Sessions for development resources and customers.

Handle the Purchase Order

Assist sales team in business acquisitions, planning, retention and management.

Maintain complete and accurate customer correspondence data.

Sending the starter kit to the customers

Develop and update client related reports.

Managing client relationships to build a reputation for excellent service and generate repeat business.

Payment collections from the Customers.

Handling the Invoices
Functional Area:  ITES/BPO/KPO/Customer Service
Functional Role:  Customer Care Executive/Customer Service Exec
Candidate Requirement
Handle Post Sales Activities
Good Communication skill
Have knowledge of handing the customers
Handling the Invoices
Handle the Purchase Order.
Experience:  1 - 3 years
Qualification:  Any Graduate
Preferred Resume Format:  MS-Word
Nandini Singh
204, Silicon Tower,
Nr. Law Garden

Ahmedabad, Gujarat
India 380009

Phone: Ph: 079-30451451 Extension: 603
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Job Ad publication date: 27 Sep 2017  
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