RAMANASHREE GROUP OF HOTELS

FRONT OFFICE ASSOCIATE

This leading chain of business and luxury hotels in India, offers business and leisure travellers, luxurious rooms with all amenities, exclusive service and fun filled moments. These are trademarks of all our hotels that are perfect choices whether you are visiting us on business or on a holiday.

Besides the hotels 'Ramanashree Bangalore', and 'Ramanashree Brunton, Bangalore', the group also has a stupendous Resort Club 'California Resort' at Yelahanka in Bangalore.
FRONT OFFICE ASSOCIATE
Job Code: FRONT OFFICE ASSOCIATE
Job Location:  Bengaluru (Bangalore)
Job Description:  β€’ Handling telephone calls as per Telephone technique.
β€’ Explain about our property to the guest.
β€’ Allocating rooms for arrival.
β€’ Handle the guest complaints and comments.
β€’ Handling check /in and check/out in a qui process.
β€’ Maintaining cash register and log book.
β€’ Maintain cash receipt, advance receipt and paid out vouchers.
β€’ Maintaining guest folder from arrival to payment on departure.
β€’ Informing check-in and check-out to concern dept.
β€’ Taking special care of VIP and single lady guest.
β€’ Good relationship with the guest.
β€’ Keeping records for all inventory.
β€’ Organizing transportation on guest request.
β€’ Coordinating with all the departments.
β€’ Maintain the hotel’s high standard of service and hospitality.
β€’ Highly skilled in greeting, registering, and assigning rooms to guests in a polite and resourceful manner.
β€’ In-depth knowledge of using computers and basic workplace equipment.
β€’ Having guest relation regularly to know about the guest stay atHotel
β€’ Overlooked all reservations according to the availability.
β€’ To know the guest needs wants before the arrival, and give the best service, E.g. Arrival of VVIP or VIP.
β€’ Taking care of the Guest according to standards, provided by the company as well give the guest a feel of Home away from Home
β€’ Quality initiatives with overall responsibility to ensure that the business process, and Total Problem Resolution, Overall Satisfaction with the Customers/guest during this process.
Functional Area:  Hotel Management
Fresher from BHM can also apply.
Experienced with same industry can also apply..
Candidate Requirement
BHM candidate or relevant experience candidate with same industry
Good Communication skill and well groomed as per Hotel industry..
Experience:  1 - 2 years
Qualification:  Diploma in Management with hotel management
Preferred Resume Format:  MS-Word
Compensation Details 
As per company standards, with our group of hotels in Bangalore can find more opportunity with growth of carrier.
 
RAMANASHREE GROUP OF HOTELS
LOKESH G NAIK
No: 16, Raja Ram Mohan Roy Road, Richmond Circle,,
Bengaluru (Bangalore), Karnataka
India 560025

Phone: 7760847777, 08041350000, 9880999048
Website: http://www.ramanashree.com
Job Ad publication date: 22 Jun 2019