Abbott Healthcare

Ambassador

Job Location:  Ahmedabad
Job Description:  SkillSet: support center, customer support, sales, brand, control.

Job Title: Abbott Ambassador

Reports To: Regional customer experience Manager

Division: Abbott Diagnostics Division

JOB SUMMARY

Acquisition and sales specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance

  • Actions required to ensure analytical turnaround time for their assigned accounts
  • Account management

CORE JOB RESPONSIBILITIES

RETENTION RATE:

  • Ensure instrument analytical turnaround time (uptime/repair/maintenance)
  • Conduct customer business review (KPI reviews)
  • Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
  • Identify customer training requirements
  • Coach customers and share knowledge (education)
  • Identify and resolve customer pain points (troubleshooting)
  • Replenish and control inventory
  • Build image and brand in eyes of customer
  • Sell or reinforce Abbott s total solution value offering
  • Collect and transmit VOC (Voice of Customer)

,
Functional Area:  Sales / BD
Experience:  0 - 3 years
Qualification:  ("Graduation in any field")
Salary:  2.5 Lakh to 6 Lakh INR
 
Abbott Healthcare
Job Ad publication date: 10 Apr 2021  

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