Adeeba E-Services Pvt. Ltd.

Inbound Technical Support Process

Job Location:  Kolkata
Job Description:  SkillSet: blue screen, technical support, sales, selling, outbound.

Hiring immediately for Inbound Technical Support Process For US Shift.

Come work as a Tech Support Associate at a Growing Company

that offers great benefits with lots of Opportunities!!!

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

  • Must Have Experience in Outbound Tech Support for more than 6 months-1 year
  • Must know how to close their own calls.
  • Must have good convincing and sales skills.
  • Knowledge about BLUE SCREEN ERRORS and POP UP CALLS.
  • Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, I-phone, I-pad.
  • Salary:Rs.15,000-22,000/month(fixed)+Huge Incentives
  • Shift : US Shift

Benefits and facilities:

  • Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
  • 24 leaves in a year+comp offs+b'day leaves
    Daily/Monthly Incentives
  • Spot Incentives
  • No Extension of Shift Timings
  • Medical benefits
  • Salary: Not a bar for a right candidate.
  • Working Days:6 days

,
Functional Area:  Technical Support / Helpdesk
Experience:  2 - 4 years
Qualification:  ("Graduation in any field")
Salary:  1.5 Lakh to 3.0 Lakh INR
 
Adeeba E-Services Pvt. Ltd.
Job Ad publication date: 06 Mar 2021  

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