Apollo Hospitals Enterprise Limited


Job Location:  Bangalore, Delhi, Pune, Hyderabad, Chennai, Kolkata, Mumbai City
Job Description:  SkillSet: quality management system, internal audit, top management, quality system, risk management.

Job Openings :

Designation : Quality Manager

Reporting to: Group Quality Head VP Operations Unit Head

Location : Apollo BGS Hospital Mysore

Contact : 8123975499

Email ID : sagar_bs@apollohospitals.com


    1. Educational Qualification: Masters in Hospital Mgmt. or MBA and Dip. or PG Dip in Quality Mgmt.
    2. Experience Required: 08 to 15 Years
    3. Languages Known : English Kannada


    1. Job Summary:

Responsible to prepare and coordinate the network hospitals for Accreditation / Quality Certification like ISO 9001:2000, NABL, NABH, JCIA and Quality system implementation. Responsible to implement, monitor and manage the Continuous Quality Improvement (CQI) programs.

    1. Working hours : 09.00 am to 5.30 pm

(Should be able to stretch and work extra hours depending on the need)

Duties and Responsibilities:

      1. To ensure that the processes needed for Quality Management System and Technical Management system are established, implemented and maintained
      2. To report to Top Management on the performance of the quality management system and any need for improvement
      3. To ensure the promotion of a awareness of customer requirements throughout the organization
      4. To coordinate with HOD s, GMs, Managers in order to implement quality system in compliance with Quality certifications and Accreditations.
      5. To prepare Documentation and to coordinate Training programmes and to implement Quality Systems in compliance with Quality certification and Accreditation.
      6. To coordinate, through organizational leaders, educational activities regarding Quality systems, standards and other quality improvement methodologies.
      7. To identify the training requirement regarding Quality certification and Accreditation and to coordinate training programmes to the employees.
      8. To develop Policy and Procedures in compliance with Accreditation, in consultation with relevant HOD s.
      9. To guide department to collect data and to use in quality improvement and risk management initiatives.
      10. To develop and modify the Organization Dashboard appropriate to Continuous Quality Improvement Programme.
      11. To facilitate process improvement, quality improvement, kaizen and other statistical techniques.
      12. To carry out surveys, process monitoring in order to focus upon continual improvement.
      13. To monitor Clinical and Non-Clinical Quality Indicators and report to Top management wherever appropriate
      14. To track recommendations for corrections of identified deficiencies.
      15. To carry out regular Internal Audit, Quality Checks, Analysis of data in order to implement the quality systems.
      16. To assess state of readiness of hospital for Quality certification / Accreditation surveys
      17. To act as a liaison between organisation and Quality certification and Accreditation bodies like ISO, NABL, and NABH.
      18. To Coordinate for SE@29 Data and to attend the V con and SPOC for the same.
      19. To coordinate with various departments on SRLD and ensure the compliance round the clock.
      20. To coordinate with group for OP Persona Implementation on ground and will be SPOC for group for implementation.
Functional Area:  General / Other Software
Experience:  8 - 15 years
Qualification:  ("Operations in MBA/PGDM")
Salary:  10 Lakh to 20 Lakh INR
Apollo Hospitals Enterprise Limited
Job Ad publication date: 25 Feb 2021  

Related Jobs

Related Jobs