Job Description:
SkillSet: "customer service", "inbound calls", "domestic calling", "outbound calling", "inbound process".
Its an Inbound International Voice Process (English Language)
Candidates must have Minimum 1 year of Experience in Voice Process
It's Work From Office Job
Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation