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Customer Care Executive

Customer Care Executive
Job Location:  Hyderabad
Job Description:  SkillSet: voice, "customer service", "international bpo", "domestic bpo", "voice process".

Job Description

Responsibilities:
Handle Inbound and Outbound calling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
Communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions and process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.

Perks Value Proposition:
Employee health insurance Coverage of 1 lakh per year. The company pays premium.
Employees get free Coffee, Tea and snacks.
Employees are promoted every 3 months. Outstanding performers get promoted every quarter.
Monthly reward and recognition to outstanding performers.
Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

Additional Info:

Fixed CTC ( Up to 14k to 20k + incentives)
Job Location- All over Hyderabad, Telangana
Edu - Graduation/SSC/12th qualified,
6 days a week and the week-off will be on weekdays.

Job Type: Full-time

Salary: UPTO 14,000.00- 20,000.00 per month

Schedule:
Day shift

Education:
Higher Secondary(12th Pass) and Above are (Required)

Experience:
Freshers Experience both can apply

Language:
Fluent English (Required)
Telugu or Hindi (Required)
For more Info.Call/WhatsApp HR Surya 8571958501
Functional Area:  Customer Service (Domestic),Customer Service (International)
Experience:  0 - 2 years
Qualification: 
Salary:  1.5 Lakh to 3.0 Lakh INR
 
Bright Info Solution
Job Ad publication date: 04 Oct 2022