Concentrix Daksh Services India Private Limited

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Sr. Customer Support - Voice International

Roles and Responsibilities
Inbound Customer Service - Program provides support to customers through voice and email (40% time dedicated on voice support) Customer support to client customers/partners seeking support on services, products. Work closely with Customers in resolving the issue coming out of the product that the client is dealing with and support customer needs

Desired Candidate Profile

Specifications - Only Graduate in any discipline with minimum of 6 Months In International Voice Customer Service Working Knowledge of Internet, Chat, Email tools Good Communication skills (Oral & Written) Should be flexible to work in Rotational Shift

Looking for Appicants Only from Bangalore

Shift Timings U S - Rotational. Joining : Immediate, Work Location : Concentrix on the Bannerghatta Main Road, Bangalore

Perks and Benefits
If the Above Criteria is matching to the ask, then please feel free to connect between 10:30 am to 8 pm on the below number

Qualification: Only Graduate in any discipline

Industry: Call Center/BPO/KPO/ITES

Functional Area: ITES/BPO/KPO/Customer Service

Experience: 1 - 4 years

Location: Bengaluru (Bangalore) (Karnataka, India)

Salary: ₹ 2,75,000 - 3,75,000 P.A.

Angel Animon
IBM Daksh Business Process Services Pvt Ltd.
Block D4, 1st Floor, Rachenahalli, Nagawara,
Outer Ring Road, BANGALORE, Karnataka, India

Ph.: 9916102097
Job Ad publication date: 14 Sep 2020