ServiceNow Senior Implementation Specialist - Maintain expertise in the design, development and implementation of the ServiceNow platform as well as integrations. A trusted client advisor, provide guidance, expertise, and knowledge to customers. Must be hands on in ServiceNow and should be able to perform as a single contributor.

- Minimum 6 + years of Service Now exp

- Service Now Implementation/ Configuration Exp.

Responsibilities:

- Required advanced implementation and development skills within the ServiceNow Platform

- Supported in ServiceNow Implementation .

- Experience administering a ServiceNow instance including managing the overall security of the platform, configuring Service Level Agreements (SLAs), developing workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items

- Developing, designing, configuring and rollout of new application modules, workflows and catalog requests

- Provide top level business and technology architecture consultancy services to our clients

- Provides input to bids and assist in presenting proposals to potential clients

- Assists in gathering and reviewing client's process requirements and map to ServiceNow features/implementations

- Supports implementation programs for complex enterprise scale solutions

- Prepares all technology related client facing and internal deliverables

- Establishes and enforces systems design and architectural standards, establishes maintains best practices and drive the principles throughout the systems delivery lifecycle

- Qualify client requirements through validation of - needs- versus - wants- .

Skills required :

- Experience in ServiceNow implementations projects.

- Experience in designing and setting up ServiceNow Domain for the customers.

- Excellent communication and presentation skills (MUST)

- Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON

- ServiceNow Developer certification is a plus.

- Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.)

- Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator)

- Micro-services architecture knowledge, enterprise integration patterns

- Experience developing and implementing systems using Agile/Scrum methodology

- Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS a plus

Certifications required (Good to have) :

- Certified ServiceNow Administrator

- ServiceNow Certifications nice to have: CIS in at least one module.

- ITIL Foundation Certified (optional)