Dezire HR Services

Product Trainer

Job Location:  Bangalore
Job Description:  SkillSet: "induction training", quality, "need analysis", training, "customer relations".

Job description Trainer (Product Trainee)

Qualification - Only Graduates
Salary -
Goes Up To 30 To 40 Take Home
Languages -
English + Hindi / Any South Indian Language
Shift -
09:30 AM To 06:30 PM
Location -
Whitefield
Week Off -
Sunday

NOTE: -Interested Candidates Who carry the Relevant Experience as a Product Trainee, Contact me to schedule Interview. Call / Watsapp me @ 9844278670 for more info.

ROLES RESPONSIBLITIES

  • Responsible for induction training continuous learning programs for the employees.
  • Conduct refresher training Coaching for tenured agents to improve enchase performance.
  • Publish weekly monthly performance dashboards for team members.
  • Conducting voice assessments and competency assessment on new joiners prior to them taking live calls.
  • Monitoring and reviewing the progress of trainees throughout the Learning Curve.
  • Conduct Training need Analysis with coordination with the quality and Operation and design suitable training interventions.
  • Ensure strict adherence to the process and internal procedures.
  • Planning implementation: Monthly / Quarterly training calendar.
  • Updating Creating Procedure documents whenever required.
  • Own the responsibility to enhance knowledge, skill attitude of every team member.
  • Responsible for product and Quality excellence of new Existing Employees.

KNOWLEDGE

  • Should have a basic understanding of training methodology Training Evaluation.
  • Should have conducted training for a period of at least 2 Years.
  • Should have a good understanding of banking domain products.

ATTITUDE BEHAVIOUR

  • Strategic thinker.
  • Display willingness to learn.
  • Likes to Picks up challenges.
  • Self - Motivator, Passionate, Confident, Opportunist ambitious
Functional Area:  Sales / BD
Experience:  2 - 5 years
Qualification: 
Salary:  2.0 Lakh to 5 Lakh INR
 
Dezire HR Services
Job Ad publication date: 27 Feb 2021  

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