Dezire HR Services

Customer Support

Customer Support
Job Location:  Bangalore
Job Description:  SkillSet: "email support", "customer support inbound", "typing speed", "non voice process", "chat process".

Job description

Customer service, email support, writing, chat support

    • Deliver efficient, effective, professional and courteous service to intermediaries and customers.
    • Address all customer and agent requests and queries within established timeframes and service levels.
    • Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.
    • Be proactive towards service level timelines and quality metrics as defined in the delivery model.
    • Analyzing problems Providing Solutions via Email, Chat Support.
    • Candidate should be ready for rotational shifts and offs.
    • Candidate should be responsible and dependable.
    • Should be team member in his/her existing profile.
    • Should have Analytical skills.
    • Typing Speed should be 28/92%.
    • Salary starts from 15k to 20k take home basing on communication and experience.
    • Age upto 26 years.

Any PUC / Graduate Fresher.

Customer Success Associate
Recruitment / Staffing
Customer Success , Service Operations
Full Time, Permanent
Customer Success
Functional Area:  Customer Care Executive,Customer Care Executive (Call Centre)
Experience:  0 - 4 years
Salary:  1.0 Lakh to 2.5 Lakh INR
Dezire HR Services
Job Ad publication date: 06 Oct 2022