Dreamfond Group

Technical Support Hiring Job in Pune

Placement agencies in pune With the mission to be a leader in Placements and Human Resource consulting, we’re not stopping until we get there. We are top job consultants in pune and Expertise in Recruitment, Staffing Consultant & Placement services in Pune. A proven record thus far with more than 300 satisfied clients; we’re accelerating rapidly
Technical Support
Job Location:  Pune
Job Description:  Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches

- Provide L1 support to team members for tech support case log audits through email & chat

- Reviewing web based dispatch Orders and processing as per set guidelines

- Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.

- Validating troubleshooting and correctness of the orders

- Experience in ticketing tool

- Experience/Willing to work in providing online support

- Compliance with company policy, process policy and procedure
Functional Area:  IT - Software
Functional Role:  Testing Engineer
Candidate Requirement
eviewing web based dispatch Orders and processing as per set guidelines

- Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.

- Validating troubleshooting and correctness of the orders

- Experience in ticketing tool.
Qualification:  Any Post Graduate
 
Dreamfond Group
kashish R patil
shivajinagar pune,
Shivajinagar . congress house road pune

Pune, Maharashtra
India 411005

Phone: 9156467390,
Website: http://www.dreamfondgroup.com
Job Ad publication date: 7 Oct 2020