Dynata

Hiring for Sr. AM

Job Location:  Noida
Job Description:  SkillSet: process improvement initiatives, field work, inside sales, data services, sales account.

Dynata is one of the world s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60 million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific

Inside Sales Sr. Account Manager

Location

Noida

Team

GKA Quotation Hub

Reporting to

Cici Fang

Position Summary

As a crucial member of the APAC sales team the Inside Sales Account Manager will support the sales team to manage and develop client relationships through the selling of our online market research solutions

Responsibilities

  • Manage the day to day relationships and engagement with a number of important APAC based clients across North Asia to ANZ
  • Develop knowledge of online research and fieldwork techniques
  • Identify and implement new or improved internal procedures and processes
  • Liaise closely with the Operations department to assist with the effective delivery of projects
  • Undertake administrative tasks including invoicing, and onboarding of new clients
  • Ensure sales financial reporting and analysis are both accurate and up-to-date
  • Investigating feasibility and viability of projects through our internal systems
  • Database management via the CRM system
  • Provide additional assistance to inter regional sales teams on an ad-hoc basis
  • Provide training and troubleshooting support for junior team members
  • Lead process improvement initiatives where possible
  • Provide level 1 escalation support
  • Manage and report KPIs and other metrics relating to the overall team (Quote/ORD volume, value, conversion, workload mesures etc)

Requirements

  • Excellent oral and written communications skills
  • Strong numeric ability and organisation
  • Strong organisations skills with the ability to manage your time effectively
  • Attention to detail
  • Ability to communicate effectively to both internal and external stakeholders
  • An understanding of market research communications or experience working within market research preferred but not essential
  • Flexibility in work hours to fit in client requirements
  • Keen to grow as a team leader and someone who can mentor and be mentored

Additional

At Dynata, we are dedicated to attracting, retaining and developing our people regardless of ethnicity, gender, identity, disability and age. We actively encourage applications from people of all backgrounds to join our innovate and high-performing team where individual differences are respected and celebrated.

What we can offer:

  • Competitive salary and commission structure
  • Career Development and Training Opportunities worldwide
  • Social Events all year round
  • Free fruit in our newly refurbished kitchen
  • Wellbeing perks

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Functional Area:  Marketing / Communication
Experience:  3 - 5 years
Qualification:  ("Graduation in any field")
Salary:  2.5 Lakh to 4.0 Lakh INR
 
Dynata
Job Ad publication date: 03 Dec 2020