Emagine People Technologies Private Limited

Hiring for White Hat Jr.

We have immediate opportunity for Technical Support Executive in Powai, Mumbai (Outstation candidates can apply)

Technical Support Executive

Roles and Responsibilities

Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly

Understanding Operating Systems like Windows 7, 8, 10 and MacOS.

Troubleshooting Network and Internet Issues for Clients.

Fixing Software and Drivers on Client Systems.

Understanding of Settings and Control Panel Options.

Fixing Issues in Device Manager and External Devices.

Understanding Latest Privacy Settings and Access Control in Devices

Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc

Adept at technology to troubleshoot and ensure smooth online class experience.

Active listening skills, patience and detail obsession to maintain call logs

Qualification: A bachelor's degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging.

Industry: Education / Training

Functional Area: IT - Software

Experience: 0 - 3 years

Location: Mumbai (Bombay) (Maharashtra, India)

Salary: CTC - Upto 3 LPA

If you find this opportunity interesting please send across your updated profile with following details

(This oppporunity is with White Hat Jr. If you have already apply then don"t shared your resume.)

Total years of experience
Current CTC
Expected CTC
Notice period

Job Ad publication date: 27 Aug 2020