Emagine People Technologies Private Limited
Hiring for White Hat Jr.
We have immediate opportunity for Technical Support Executive in Powai, Mumbai (Outstation candidates can apply)
Technical Support Executive
Roles and Responsibilities
Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
Understanding Operating Systems like Windows 7, 8, 10 and MacOS.
Troubleshooting Network and Internet Issues for Clients.
Fixing Software and Drivers on Client Systems.
Understanding of Settings and Control Panel Options.
Fixing Issues in Device Manager and External Devices.
Understanding Latest Privacy Settings and Access Control in Devices
Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
Adept at technology to troubleshoot and ensure smooth online class experience.
Active listening skills, patience and detail obsession to maintain call logs
Qualification: A bachelor's degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging.
Industry: Education / Training
Functional Area: IT - Software
Experience: 0 - 3 years
Location: Mumbai (Bombay) (Maharashtra, India)
Salary: CTC - Upto 3 LPA
If you find this opportunity interesting please send across your updated profile with following details
(This oppporunity is with White Hat Jr. If you have already apply then don"t shared your resume.)
Total years of experience
Current CTC
Expected CTC
Notice period