Associate Technical Engineer

Job Location:  Bangalore
Job Description:  SkillSet: networking, active directory, troubleshooting, lan, antivirus.

What will you contribute?

The role is at TP1 level, reporting to the Bangalore Support Lead and handling customers mainly from MEA, EUR and AMER.

This role is crucial to Opics CS team as it requires the individual to have techno functional knowledge in the application. The consultant will be required to analyze cases that are suspected defect in nature, validate the fix as part of ESG activities.

Responsibilities Deliverables:

1. Engaging with our internal and external customers and tracking their issues from start to finish, in a timely and efficient manner

2. Working closely with other functions, underlining quality issues, sharing constructive customer feedback and suggesting ways for improvement.

3. Having a fair and controlled backlog ensuring outstanding cases are followed through to their logical end.

Required Experience:

1 Academic qualifications : B.E/B.TECH or MBA

2 Any Functional domain/Technical certification and .NET exposure would be an added advantage

3 Should be good at analytical and problem solving skills


The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.


Functional Area:  General / Other Software,Network / System Administration
Experience:  1 - 4 years
Qualification:  ("Other in C.S") OR ("MBA/PGDM in any field")
Salary:  3.5 Lakh to 4.5 Lakh INR
Job Ad publication date: 22 Jan 2021