Future Focus Infotech Pvt Ltd

Printer Engineer-Fiat

Job Location:  Pune
Job Description:  SkillSet: networking, troubleshooting, printers, repair, color.
Printer Engineer-Fiat
This requirement is valid till 08-05-2021
Required Skills: Desktop support
Location: Pune
Domain: Engineering Automobile Manufacturing
Qualification: Any Degree
Experience: 3-5 yrs.
Job Description with Roles Responsibilities:
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
Skillset:
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude

Login to Apply,
Functional Area:  General / Other Software
Experience:  3 - 5 years
Qualification:  ("Graduation in any field")
Salary:  5 Lakh to 9 Lakh INR
 
Future Focus Infotech Pvt Ltd
Job Ad publication date: 10 Apr 2021  

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