Process Coordinator Cum Client Relations Executive

Job Location:  Gurugram
Job Description:  SkillSet: customer relations, documentation, filing, mis, sales.

Job brief
We are looking for a Process Coordinator cum Client Relations Executive to build and preserve trusting relationships with our internal external customers (Clients).

To succeed in this role, you should be an excellent communicator. Ultimately, you ll maintain strong relationships with our customers and clients. This job involves Outbound calling, customer query resolution through chat process and emails and coordination and follow-up with employees for the important reports and data.

Job Role Responsibilities

  • Building positive relationships with existing customer clients
  • Out-bound calling for projects Events
  • Regular Follow-up and feedback from clients Customer
  • Handle Client customer queries on Chat- Process
  • Regular and rigorous follow-ups
  • Maintain Daily trackers
  • Coordination with other team members and colleagues for the reports and data

Required Skills

  • Excellent communication skills English (verbal Written)
  • Aptitude for fostering positive relationships
  • Teamwork
  • Customer-oriented mindset
  • Must have good Telephone etiquettes
  • Must be organized and hardworking
Functional Area:  Sales / BD
Experience:  0 - 2 years
Qualification:  ("Other in Other")
Salary:  1.0 Lakh to 6 Lakh INR
Job Ad publication date: 21 Jan 2021