Genpact India Pvt. Ltd.

Business Analyst - CPG Operations

Job Location:  Bangalore
Job Description:  SkillSet: customer relations, documentation, requirements, functional, business requirements.

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey

Are you the one we are looking for?

We are inviting applications for the role of BA, CPG Operations

We are looking for a Senior Associate/ Business Analyst who has better understanding of Oracle Demantra application PL/SQL. Knowledge about Demantra objects: Data model, Series, Integration Interfaces, Workflows Worksheets is a PLUS. Prior client facing experience and ability to interact closely with clients.

Role andResponsibilities:

  • Basic understanding of data model, oracle database, data structure and hierarchy / data roll up
  • Understand customer business functions. Basic configuration (Demantra) to meet requirements
  • Monitor daily and weekly workflows. Extract, review and validate error reports
  • Understand data challenges. Work with client partners to resolve data and / or system errors
  • Ability to prioritize workload to have the most significant impact on customer satisfaction
  • Interact with client partners on a daily (or as needed) basis to understand, resolve system issues (via ticketing system)
  • Respond to requests for information in a timely fashion

Minimum qualifications

  • Graduation

Behavioral / team skills

  • Detail oriented, capable of multi-tasking and self-motivated
  • Strong verbal communication skills to allow for proper interaction with client partners
  • Passion, dedication, teamwork, interest to explore new learnings, attention to detail and problem-solving skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

,
Functional Area:  Statistics / Analytics
Experience:  2 - 4 years
Qualification:  ("Graduation in any field")
Salary:  2.5 Lakh to 5 Lakh INR
 
Genpact India Pvt. Ltd.
Job Ad publication date: 14 May 2021  

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