Genpact India Pvt. Ltd.

Lead Associate - SOC Engineer

Job Location:  Hyderabad
Job Description:  SkillSet: , risk analysis, customer focus, digital conversion, information security.

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here Come, be a part of our exciting journey

Are you the one we are looking for?

Inviting applications for the role of Lead Associate SOC Engineer


Incident Handling / Monitoring: 24/7 monitoring, Event analysis, Triaging alerts

  • Incident Logging, Triage, Queue Monitoring, Incident customer concern and resolution for alerts / events generated from following IM Security Tools.
  • CISCO AMP / Symantec End Point Monitoring (SEPM) / Proofpoint* / FortiGate*.
  • Perform investigation work on known information security incidents and outbreaks.
  • Recommend mitigation strategy for known incidents and communicate to the appropriate client teams for remediation. Work on the called out End User Incidents.
  • Call out unresolved tickets for higher level to the client s internal teams. Follow customer concern guidelines for Critical/ High/Medium incidents.
  • Collate information submit for Tier 2 analysis. Risk analysis, Remediation steps advice. Fine-tuning false positive reduction.

Symantec End Point Monitoring: Console monitoring monitoring health check.

  • Monitor Symantec End Point Monitoring console for regular health checkup of systems.
  • Extracting publishing the daily risk log report from SEPM to identify corrupt endpoint clients.
  • Working on Group Update Provider (GUP) to ensure remediation of issues relating to defective or not up to date servers.
Change / Service Request:
  • Perform assessment approvals as per defined client process such as Domain / URL Access Request / Firewall Change Request.
Waivers Program:

Coordinating the overall cycle of Waiver requests i.e. from requesting the waiver forms, processing them for approval, until confirming on remediation.

  • Follow-up with partners as part of WAIVERS program. Collecting approving WAIVERS forms from different partners within the client environment.
  • Prepare Daily / Weekly / Monthly / Quarterly reports.

Qualifications we seek in you

Minimum Qualifications
  • Dedication to preserve and protect the confidentiality, integrity and availability of data.
  • Experience in an information security domain or basic knowledge in End points.
  • Good hands on experience on MS excel.
  • Willing to work in 24/7 support, variable weekly off s.
  • Quick resourcefulness
  • Good Communication Skills
  • Need to be a great teammate
Preferred qualifications
  • Good interpersonal skills, excellent written and verbal communication.
  • Must be able to work in an English environment

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Functional Area:  General / Other Software
Experience:  2 - 6 years
Qualification:  ("Science in Diploma")
Salary:  6 Lakh to 10 Lakh INR
Genpact India Pvt. Ltd.
Job Ad publication date: 25 Feb 2021  

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