Genpact India Pvt. Ltd.

Senior Associate - RPA Support Engineer

Job Location:  Hyderabad
Job Description:  SkillSet: troubleshooting, networking, lan, operating systems, switches.
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey

Are you the one we are looking for?

Inviting applications for the role of Senior Associate - RPA Support Engineer

We are looking for RPA Support, whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving teams questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.

Responsibilities

  • Solve the issue and provide a fix or workaround for RPA Support (Automation Anywhere)
  • Track and monitor SLAs for governance and control
  • Ensure support SLAs are met
  • Call out to L3 and/or RPA tool vendor as needed
  • Co-ordinate with client operations and IT to test and deploy fixes
  • Certified in Automation Anywhere

Qualifications

Minimum qualifications

  • validated experience in RPA and Automation Anywhere
  • Good communication skills
  • Experience in problem management
  • Certified in Automation Anywhere

Preferred qualifications

. Experience in Insurance domain

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Functional Area:  Network / System Administration
Experience:  2 - 5 years
Qualification:  ("Graduation in any field")
Salary:  3.0 Lakh to 6 Lakh INR
 
Genpact India Pvt. Ltd.
Job Ad publication date: 25 Feb 2021  

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