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We are inviting applications for the role of Process Associate - Order to Cash

We are looking for professionals with Invoice to Cash demonstrated ability who have worked on cash application systems/application- preferably in cash management and have a good understanding of upstream and downstream of Cash Management/Exceptions

Responsibilities
Cash entry and booking in the receivable system, cash research and allocation as per payment support
Able to work on PeopleSoft AR module and other Business tools such as BMAL/iREC, workview etc.
Respond to email /phone queries received from broker and other internal departments
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
See opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to track and monitor the cash posted
Work as a teammate to process any adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal external partners inquiries quickly, effectively and expertly.
Intensify problems to senior staff members and or management as appropriate.

Qualifications

Minimum qualifications
B.Com/BBA/MBA/B.Sc.
Excellent English interpersonal skills

Preferred Qualifications
Prior cash management experience

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.