Genpact India Pvt. Ltd.

Process Developer - Order to Cash

Job Location:  Noida
Job Description:  SkillSet: sap, accounts, accounting, customer relations, basis.

PD, Order to Cash

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer


In this role, youll be responsible for all the activities related to O2C domain
Posts/applies cash payments to customer accounts for different payment modes- Wire/EFT/Check Lockboxes
Reviews exception logs, investigates, and follows-up as appropriate
Weekly communication with client on process exceptions/challenges
Reconciles customer payments - reviews discrepancies from automatic reconciliation and makes manual adjustments as appropriate
Able to identify auto cash failure reason and perform analysis to improve the same
Independently handle all queries received in mailbox related to Cash Apps process
Research on unapplied Cash and follow up with Collection team for the remittances
Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications we seek in you

Minimum qualifications
Graduate in Commerce (B.Com)
Relevant work experience in Cash application (Order to cash)

Preferred qualifications
Very Good Written and Verbal Interpersonal skills
Proficient in MS Office applications, especially in MS excel
SAP knowledge and experience in generating reports from SAP would be an added advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Functional Area:  Finance / Accounts / Tax
Experience:  3 - 5 years
Qualification:  ("Commerce in B.Com") OR ("Other in Other")
Salary:  4.0 Lakh to 7 Lakh INR
Genpact India Pvt. Ltd.
Job Ad publication date: 02 Mar 2021  

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