CIB_Global Technology_Generic_Global_JPMC

Job Location:  Mumbai City
Job Description:  SkillSet: " data analytics", " scheduling tools", " big data", " senior management", " change management".

J.P. Morgan in India provides a comprehensive range of Corporate Investment Banking, Commercial Banking, Asset Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

The Technology team at our GSCs service all Lines of Business and Enterprise Technology in helping build and operate innovative industry leading solutions. The breadth of capabilities within the Technology team at the GSC enables it to support the firm in leading edge areas such as Digital, Big data analytics, Robotics Machine Learning.


Key Roles and Responsibilities of successful candidate:

Perform health checks Monitor infrastructure, servers, databases, distributed batch jobs

Knowledge of Incident, Problem and Change Management processes and tools

Manage, track and validate all changes to the Production, Disaster Recovery environment.

Manage incidents and leverage cross-functional teams to quickly eliminate impacts

Escalate issues/Risks effectively when necessary across supporting framework

Knowledge (documentation) management experience. Strong technical documentation skills

Ability to align IT service offerings with business strategies, goals, and objectives

Ability to perform root cause analysis and perform critical thinking around driving an issue to resolution

Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions.

Experience working a in a multicultural department with globally disperse resources and responsibilities

Excellent communication skills, both verbal and written; includes the ability to communicate clearly and confidently to different audiences simultaneously such as business, technical, operations, senior management, etc.

Possess excellent trouble-shooting skills, are driven to help internal/external customers.

Aggressively respond to service requests from Client facing support teams, Operations partners, etc.

Manage application and infrastructure to maximize stability and resiliency. Leverage and improve monitoring and alerting capabilities to ensure application SLAs are met.

Strong focus on automation and processes. Design, implement, improve and utilize key monitoring tools

Skills Required

Banking financial industry system experience

Infrastructure product knowledge as mentioned above in Responsibilities.

Experience with ITIL processes

Strong understanding of Unix/Linux platform.

Strong SQL/RDBMS skills preferably on Oracle Sybase platform

Experience working with scheduling tools like Autosys/Control-M

Experience in Java and Python platform

Good communication skills (both verbal and written)

Able to multi-task, self-motivated and remain composed in high pressure situations

Ability to work in global team with multiple stakeholders

Other Considerations

Open for working in shifts (No overnight shifts)

Open for working over weekends (expected frequency is one weekend a month)

Functional Area:  Sales / BD
Experience:  2 - 6 years
Qualification:  ("Graduation in any field")
Salary:  2.5 Lakh to 5 Lakh INR
Job Ad publication date: 10 Apr 2021  

Related Jobs

Related Jobs